SONNORI Corporation (“SONNORI”, “we”, “us”, or
“our”) respects and protects the privacy rights of our users
(“users”, “you”). This Privacy Policy (“Policy”) explains how
we collect, use, store, and share personal information when you
use our games, applications, websites, and related online services
(collectively, the “Services”). By using our Services, you
agree to the terms of this Policy. If you do not agree, please
discontinue using the Services.
1. Purpose of Data
Collection and Use
We collect and use personal
information for the following purposes:
To create and
manage user accounts
To operate, maintain, and improve
our Services
To provide customer support and respond to
inquiries
To analyze usage and improve user
experience
To ensure security and prevent fraud or
misuse
To comply with legal obligations and resolve
disputes
To send service notices, promotions, or
marketing information (with consent)
2. Information We
Collect and How We Collect It (1) Automatically Collected
Information
When you use our Services on any platform
(VR, console, PC, mobile, or web), we may automatically
collect:
IP address, access time, device identifiers,
operating system, platform type, app version
Advertising
identifiers (e.g., IDFA, ADID)
Server logs, gameplay
activity, and usage statistics
(2) Account Creation and
Social Login
If you log in through external platforms
such as Facebook, Google, Apple, or Kakao, we may receive
information you permit those services to share, such as your name,
email address, profile picture, social ID, locale, and friends who
also use SONNORI games.
(3) Customer Support and Event
Participation
When you contact customer support or
participate in events, we may collect your email address, account
ID, game title, screenshots, device information, or payment
details to assist you.
3. Cookies and Similar
Technologies
We use cookies, SDKs, and similar
technologies to identify devices, store preferences, analyze
traffic, improve service quality, and measure advertising
effectiveness. You may disable cookies in your browser
settings; however, certain features may not function properly. Third-party
tools (e.g., Google Analytics) may collect information according
to their own privacy policies.
4. Third-Party Sharing
and Data Processing
We may share personal information
with trusted partners and service providers who perform services
such as hosting, analytics, customer support, and payment
processing on our behalf. Information is shared only as
necessary, and we maintain oversight of all data processors. We
may also share data when required by law or with your explicit
consent.
5. Use of Personal Information
Collected
data may be used to:
Operate and improve our
Services
Manage accounts and restore access
Respond
to inquiries and provide support
Send administrative
notifications
Process payments and deliver virtual
items
Prevent fraud and enhance security
Provide
promotional or marketing information (with consent)
Conduct
analytics and personalize user experiences
6. Data
Retention and Deletion
We retain personal information
only for as long as necessary to fulfill the purposes outlined in
this Policy or as required by applicable laws. Once retention
periods expire or purposes are fulfilled, data is securely deleted
or anonymized to prevent recovery.
7. International
Data Transfers
Your data may be transferred to and
processed in countries outside your own, including the Republic of
Korea. In such cases, we take appropriate safeguards to
ensure your data remains protected in accordance with applicable
laws (e.g., GDPR Standard Contractual Clauses).
8. Data
Security
We implement reasonable technical and
organizational measures to protect your personal information
against unauthorized access, disclosure, alteration, or
destruction. However, please note that no method of
electronic transmission or storage is completely secure.
9.
Children’s Privacy
We do not knowingly collect personal
information from children under the age of 14 (or 13 where
applicable). If we become aware that we have inadvertently
collected such information, we will promptly delete it.
10.
Your Rights
You have the following rights regarding
your Personal Information:
Access and Correction – You
have the right to access and correct or update your personal
information. In many cases, you can do this directly through your
account settings.
Deletion – You have the right to
request deletion of your personal information. Once verified, we
will process your request within 30 days, subject to lawful
extensions. We will retain only minimal records necessary to
document your request and our response.
Restriction –
You have the right to restrict certain types of processing of your
personal information.
Objection – You have the right to
object to certain processing activities.
Withdrawal of
Consent – You may withdraw your consent at any time without
affecting the lawfulness of processing based on prior consent.
Complaints
– You have the right to lodge a complaint with a data protection
authority in your country of residence or employment if you
believe your data rights have been violated.
Requests
will be handled promptly after verifying your identity, except
where retention is required by law.
11. How to Request
Data Deletion
To request deletion of your personal
data, please contact us by email with the following details:
After verifying your identity, we will delete
your data except where retention is legally required. Unlinking
your Meta or platform account alone does not delete in-game data —
you must send a request as described above.
12. Legal
Basis for Processing (for EU/UK Users)
For users in the
EU or UK, SONNORI processes personal information based on one or
more of the following legal bases:
Contract performance
(to provide and support the Services)
Legitimate
interests (to improve security, functionality, and user
experience)
Legal obligations (to comply with
applicable laws and regulations)
Consent (for optional
marketing or analytics; may be withdrawn at any time)
13.
Policy Updates
We may revise this Policy from time to
time. Significant changes will be notified via email, in-game
notice, or other reasonable means. Continued use of the
Services after such updates constitutes your acceptance of the
revised Policy.
14. Contact Information
SONNORI
Corporation Address: 16, Pangyoyeok-ro 192beon-gil,
Bundang-gu, Seongnam-si, Gyeonggi-do, Republic of Korea Email:
[email protected]